Our Limited Warranty

If any item you purchased from us does not live, for a one time FREE REPLACEMENT just RETURN THE ORIGINAL SHIPPING LABEL along with your written request within 6 months for product received between Jan.1-July 31 and 10 months for product received between Aug. 1-Dec. 31.  If you are dissatisfied with any merchandise, return it together with the ORIGINAL SHIPPING LABEL within 6 months of receipt for a FREE REPLACEMENT.

Replacement warranty is VOID unless the ORIGINAL SHIPPING LABEL is returned.

For a REFUND of the purchase price RETURN THE ITEM AND THE ORIGINAL SHIPPING LABEL, with correct postage affixed, within 14 days of receipt.

Not responsible for incidental and consequential damages; we are not responsible for any amount exceeding purchase price (exclusive of shipping and processing).


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The Direct Gardening Support Team
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