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Frequently Asked Questions & Customer Service
We're happy to help in anyway we can! For answers to your questions and concerns, please choose a topic from the list below.
Frequently Asked Questions
What forms of payment do you accept?What is my Hardiness Zone?
When will my order ship?
How do I place an order?
How much do you charge for shipping & handling?
My coupon or discount doesn't appear. How do I claim it?
How do I unsubscribe from the e-mail list?
Contact Us
Ordering
Searching for Plants & ProductsRegistering and Placing an Order
Using the Shopping Cart
Print an Order Form
Order Processing
Order StatusSubstitutions
Cancellations
Returns
Shipping & Taxes
Shipping RatesHow and Where We Ship
Shipping to a Different Address
Shipping Schedule
Shipping Methods
Sales Tax
Planting and Care
What To Do When Your Plants ArriveFarmer Seed & Nursery, Planting Guides
How to care for new plants in extreme heat
Coupons, Gift Certificates & Contests
Redeeming CouponsAccount Maintenance
Updating Your E-mail Address or Billing/Shipping AddressSubscribe or Unsubscribe from Farmer Seed & Nursery, E-mail List
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Technical Assistance
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Reporting Technical Problems
Did My Order Go Through?
Email Newsletter Help & Troubleshooting
Image problems in AOL (funny colors, etc.)
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Farmer Seed & Nursery, No-Risk Guarantee
Have another question? Send an e-mail directly to Customer Service or Call at 507-334-1623.
