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Frequently Asked Questions & Customer Service

We're happy to help in anyway we can! For answers to your questions and concerns, please choose a topic from the list below.

Frequently Asked Questions

What forms of payment do you accept?
What is my Hardiness Zone?
When will my order ship?
How do I place an order?
How much do you charge for shipping & handling?
My coupon or discount doesn't appear. How do I claim it?
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Planting and Care

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Farmer Seed & Nursery, Planting Guides
How to care for new plants in extreme heat

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Have another question? Send an e-mail directly to Customer Service or Call at 507-334-1623.


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No-Risk Guarantee

Order with complete confidence. We select and ship only the finest quality bulbs and perennials. We pack them carefully to ensure they arrive safely. If you are not pleased with your purchase, please call us at 1-800-552-9916 or email us at customercare@farmerseed.com and our Customer Service representatives will be happy to help you obtain a merchandise credit. Your order is important to us, and we want you, our customer, to be completely satisfied.
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